Reporting to: Head of PMO
Liaising with: Business Systems Manager; Governance Desk Manager; Area Managers; Project Managers
Hours of work: 45 hours per week
Department: PMO
Location: Mobile – covering Kent/Sussex/Hampshire/IOW
Key Competencies
Candidate Specification
Personal Attributes
- Can communicate in a clear, professional and effective manner to different levels of the organisation
- Displays an ambition to improve compliant system usage
- Be flexible, adaptable and a natural team player
- Possess a positive ‘can do’ attitude
- Able to understand data and produce an action plan to deliver results
- Patience with users who are slower to grasp new concepts
- Ability to communicate via remote access systems/Microsoft Teams
Technical Specification
Experience Required
- Hold a clean UK driving licence
- Proficient in the use of systems/applications
- Accomplished IT skills (MS Word, Excel and Outlook an advantage)
- Good communication skills
- Strong administration skills
Desirable Qualifications
- Experience of field systems/applications in the Utility Industry
- First-hand experience of any of the following:
- Power Apps
- Work Management Systems
- Vehicle Checks
- Asset Tracking
- Mapping Systems
- Asset Data Capture
- POWRAs
- Quality Assurance
Role Purpose
Training, coaching and supporting CBUL Field Users in the compliant use of all systems and applications. Assisting with the deployment of new systems and the coaching of existing systems to increase usage and improve data integrity. Working with the Business Systems Manager to identify bugs and recommend enhancements and with the Governance Desk and Line Managers to improve process compliance.
Role Summary
· Training new systems/system enhancements as part of system deployment
· Training recruits in all required systems/applications
· Coaching for existing systems to improve data integrity and process compliance
· Develop training material and guidance notes to improve consistent system usage
· Differentiate between user non-compliance and system issues
· Promote the CBUL Brand for progressive digitalisation
· Carry out any other duties appropriate to this post
Benefits
- Competitive Salary
- 23 days annual leave
- Car allowance (if deemed business user) – £4,200 per annum
- Access to Peoples Pension scheme after completion of probation
- Life Assurance and Critical Illness cover if joining pension scheme
- Access to Employee Assistance Programme & Medicash after successful completion of probation
- Continuous Development Opportunities