Who we are

About us

Cappagh Browne Utilities Limited (Cappagh Browne) specialises in repairing and maintaining wastewater (sewer) networks across the south-east of England, serving a total of 4.7 million customers. With more than 100 years’ combined experience in water and sewerage infrastructure to draw on, we know how to get the job done. We aim to do it right, the first time, every time.

Experts in our field, we cover 40,000km of wastewater pipes, stretching from the New Forest to the South Downs, to the Kent coast and the Isle of Wight. Chances are, if you live in the South East, we’ve helped you out at some point – though you might not have realised it.

In 2014 we were appointed by Southern Water to carry out maintenance and repairs on their sewerage and wastewater network – and we continue to do work with them today.
Our 500-plus employees live in the communities we serve, so know exactly how important it is to put customers first and minimise disruption. The combination of our dedicated workforce and large fleet of vehicles means we are perfectly equipped to respond quickly to any incident – whatever or wherever it is.

We began life in 2008 when civil engineering and utility companies, Cappagh Contractors Construction (London) Limited and J Browne Construction Company Limited joined forces to become the sewerage and operational maintenance partner for Thames Water.

Our teams attend 60,000 call-outs every year and pride ourselves on our goal of having the quickest response times in the industry.

Our number one priority is safety, and our values – to be safe, customer-focused, communicative, and dedicated – underpin everything we do. No job is too big or too small – we cover all areas of water and wastewater services.

Find out more about our parent companies:
Cappagh Contractors Construction (London) Limited

J Browne Construction Company Limited www.jbconstruction.co.uk

Our Values

Our vision is to be recognised as leaders in our field. We are dedicated to delivering world class customer service and outstanding health and safety performance. Whether it’s for our customers, employees or local communities, we strive to offer long-term value and adopt best practice in everything we do.

Our Strengths

  • We take the best from our parent companies who give us 100 years of experience, cutting-edge technology, resource, and expertise
  • We have unrivalled industry knowledge and expertise
  • Our company is lean and agile, meaning no job is too big or too small
  • We respond quickly, taking our customers along with us by informing them of updates as and when they happen
  • Most of our employees come from the local community, so we know the areas we work in like the back of our hand

Our leadership Team


The Board